Training Specialties:

• Personal Communication Skills
• Process Management for Teams
• MBNQA for Application Writing Teams
• QFD for Product/Service Teams
• Metrics and Voice of the Customer for Staff, Project Teams
• Facilitation Skills for Individuals

Training in corporate America regretfully can be a bumbling hit-or-miss adventure wrought with inexperience and poor execution. Jude Heimel takes her role as trainer and gives it tailor-made twists to develop company-specific Training Delivery courses and innovative Train-the -Trainer courses.

She also is skilled at revamping entire training departments and redesigning traditional training programs. For instance, she’ll take a typical observation-based orientation program and turn it into a full-participation workshop – complete with real-world examples and actual work.

In part, what makes Jude’s training programs so effective is not only her intense preparation prior to training, but also her thorough follow-up, which further ensures good – and ongoing – training practices.

Credentials:

Hundreds of training sessions delivered

Training from National Training Laboratories, Mid Atlantic Training Center

Trainer and Course Developer, AT&T Bell Laboratories Education and Training Department